These Terms and Conditions contain an arbitration provision and waiver of significant legal rights. Please read these Terms and Conditions carefully.

  • The HeartWear Jewelry Royalty Rewards program is sponsored by HeartWear Jewelry (“we” or “us”) and is valid in the United States only.
  • Benefits, rewards and rewards vouchers have no cash value and are not refundable or redeemable for cash value.
  • Become a HeartWear Jewelry Royalty Rewards member by signing up with your email address and phone number online at
  • By becoming a member of the HeartWear Jewelry Royalty Rewards program, members:
    • Consent to these Terms and Conditions, which we may change at any time, effective upon posting at
    • Agree to receive advertising, marketing materials and other communications from us. If you opt out of receiving marketing emails, you will not continue to receive emails regarding your account and rewards status. To enjoy all the benefits of the program, members must be opted in to receive marketing materials as offers will be communicated via email.
    • Agree that membership, accounts, accrued benefits and rewards are not transferable nor assignable, not redeemable for cash, have no cash value, and are not for resale or auction.
    • Understand the HeartWear Jewelry Royalty Rewards program may be terminated at any time without any further obligation to members.
  • HeartWear Jewelry Royalty Rewards program membership is open to individuals of at least 18 years of age who are residents of one of the 50 United States, District of Columbia, and maintain a valid email address. Rewards will be earned only on transactions in the United States or on There is no fee for membership.
  • Abuse of the HeartWear Jewelry Royalty Rewards program, including failure to follow program policies and procedures; the transfer, sale or barter of rewards, vouchers, or product, benefits or promotional offers; buying of products for resale; and any misrepresentation of fact or other improper conduct as determined by us in our sole judgment, may result in cancellation of the member’s account and future disqualification from program participation, and forfeiture of all benefits. In connection with the enforcement of any of the terms and conditions governing the HeartWear Jewelry Royalty Rewards program, we reserve the right to take appropriate legal action, as we deem necessary, and to recover damages, attorneys’ fees and court costs.
  • We reserve the right to interpret and apply the policies and procedures communicated in these terms and conditions. All determinations made by us shall be final and conclusive in each case. These terms and conditions supersede all previously published terms and conditions.
  • HeartWear Jewelry Royalty Rewards members can view account activity online at For information about an individual account or any other program-related questions or information, or to cancel membership, contact Customer Service by email at or by phone at: 478-254-1818.
  • We reserve the right to cancel an individual membership at any time, in our sole discretion.


  • Members will be eligible to earn rewards on each purchase and on special promotional offers.
    • Rewards earned will show up in Rewards member’s account up to 48 hours after the eligible purchase.
    • We reserve the right to make HeartWear Jewelry Royalty Rewards benefits and promotional offers available to select HeartWear Jewelry Royalty Rewards members based on purchase activity, geographic location, or program participation.
  • Rewards dollars cannot be earned on certain purchases, which include but may not be limited to purchases of clearance merchandise and gift cards. 
  • These offers will be shared through periodic emails, online in their HeartWear Jewelry Royalty Rewards account and through social media.
  • Rewards will be credited to your account for eligible purchases made when you give the email address or phone number associated with your account at check out. If you forget to do so, but already have an existing account, you have 14 days after the date of purchase to add that transaction. To do that, email with the details of the transaction and request your account be credited.
  • We reserve the right to cap overall annual rewards accumulation.


  • For each 500 in Gems earned, members will receive a $5 Rewards discount online. These will be automatically emailed to the member using the email address associated with the member’s HeartWear Jewelry Royalty Rewards account only upon accumulation of Rewards dollars in each $5 increment. 
  • These discounts can be used on eligible products purchased in U.S. stores or online at
  • Rewards discounts are not redeemable for cash. Rewards discounts may not be redeemed on the purchase of gift cards. HeartWear Jewelry Royalty Rewards members may be notified of additional ineligible products and services. Lost, stolen or expired Rewards discounts will not be replaced.
  • Members must be in good standing under the HeartWear Jewelry Royalty Rewards program Terms and Conditions at the time of Rewards discount redemption.
  • When redeeming your discount, you must provide your Rewards account information.
  • If you are making a return and already earned Rewards for the purchase, those Rewards will be deducted from your Rewards account. If you used a Rewards discount, you will be issued a refund in Rewards discounts and/or Rewards.


  • HeartWear Jewelry will assign a Rewards account to each member who provides a unique associated phone number and email address.
  • HeartWear Jewelry Royalty Rewards members can use only one membership account per transaction.
  • Updating your Rewards account:
    • If your phone number or email address has changed, please visit our Contact Us page here.
    • If you do not update this information associated with your HeartWear Jewelry Royalty Rewards account, that phone number or email address cannot be associated with any new member account.
    • If your current phone number and/or email address is already associated with another HeartWear Jewelry Royalty Rewards account, please visit our Contact Us page here.
    • Note: Updating your Rewards information also updates your HeartWear Jewelry sign in account. You can make those updates here.
    • For any questions related to managing your HeartWear Jewelry Royalty Rewards account, go to or visit our Contact Us page here.


  • The information provided by each HeartWear Jewelry Royalty Rewards member will be handled according to our Privacy Policy, located at
  • Any dispute arising from these Terms and Conditions or your participation in HeartWear Jewelry Royalty Rewards will be governed by and construed and enforced in accordance with the laws of the State of Georgia, without regard to conflict of law rules or principles.
  • If any provision or part of a provision of these Terms and Conditions is unlawful, void or unenforceable, that provision or part of the provision will be severed from these Terms and Conditions, and such occurrence will not affect the validity and enforceability of any remaining provisions.