Each of our designs are made with care, and handcrafted for long-term wear. We take the quality of your jewelry seriously and will work with us to ensure that you are satisfied with your designs.

Jewelry repairs typically take 2 to 3 weeks from the date we receive your piece to complete. We appreciate your patience!

If your jewelry breaks within 90 days of purchase, we'll re-string it for you at no charge. Simply email us to get the ball rolling on your repair.

If more than 90 days has passed since your purchase, we can also re-string it for you, starting at $5 + shipping costs. Email us to setup your repair service, as they are done on a case-by-case basis. All repairs must be authorized prior to being sent to us.


Thanks for trusting HeartWear Jewelry with your designs! We do not take this honor lightly.